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Keap

CRM and automation for small businesses

4.1
About Keap

Keap, formerly known as Infusionsoft, has evolved into a small business-focused platform combining CRM, marketing automation, and e-commerce capabilities.

The platform excels at automated campaigns that nurture leads and customers through personalised journeys. Built-in invoicing, payments, and appointment scheduling make it a comprehensive business tool beyond traditional CRM.

Keap is particularly popular with coaches, consultants, and small service businesses who need automation but don't have dedicated marketing staff.

Pros & Cons

Pros

  • Powerful automation
  • Built-in payments and invoicing
  • Good for solopreneurs
  • Appointment scheduling
  • E-commerce capabilities
  • Strong email marketing

Cons

  • Higher price point
  • Learning curve for automation
  • Interface feels dated
  • Overkill for simple needs
  • No free tier