About Keap
Keap, formerly known as Infusionsoft, has evolved into a small business-focused platform combining CRM, marketing automation, and e-commerce capabilities.
The platform excels at automated campaigns that nurture leads and customers through personalised journeys. Built-in invoicing, payments, and appointment scheduling make it a comprehensive business tool beyond traditional CRM.
Keap is particularly popular with coaches, consultants, and small service businesses who need automation but don't have dedicated marketing staff.
Pros & Cons
Pros
- Powerful automation
- Built-in payments and invoicing
- Good for solopreneurs
- Appointment scheduling
- E-commerce capabilities
- Strong email marketing
Cons
- Higher price point
- Learning curve for automation
- Interface feels dated
- Overkill for simple needs
- No free tier



