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Capsule CRM

Smart, simple online CRM

4.5
About Capsule CRM

Capsule CRM has built a loyal following among small businesses who appreciate its clean design and straightforward approach to CRM.

The platform covers contact management, sales pipeline, task management, and reporting without overwhelming users with features they won't use. Integration with popular tools like Google Workspace, Mailchimp, and Xero extends functionality.

Capsule is ideal for small teams who need to get organised without complex implementation or training.

Pros & Cons

Pros

  • Clean, simple interface
  • Easy to get started
  • Free tier available
  • UK-based support
  • Good integrations
  • No bloat

Cons

  • Limited advanced features
  • Basic reporting
  • No marketing automation
  • Small integration ecosystem
  • Not for complex needs