About Bigin by Zoho CRM
Bigin was created by Zoho specifically for small businesses that found traditional CRMs too complex or expensive. It can be set up in under 30 minutes without training.
The platform focuses on pipeline management with customisable stages, multi-channel communication via email, WhatsApp, and social media, and built-in telephony. Payment collection, document signing with Zoho Sign, and appointment scheduling are included.
Bigin offers seamless migration from other CRMs and a one-click upgrade path to Zoho CRM when businesses outgrow it. At just $7/user/month, it's one of the most affordable CRM solutions available.
Pros & Cons
Pros
- Extremely affordable pricing
- Free forever plan available
- Set up in under 30 minutes
- Pipeline-focused simplicity
- Easy upgrade path to Zoho CRM
- Part of Zoho ecosystem
Cons
- Limited features compared to full CRMs
- Best suited for very small teams
- Basic reporting capabilities
- May outgrow quickly for scaling businesses
